Microsoft's Windows Server team will be conducting research in the Atlanta region August 22nd through the 29th.
The team would like to meet with IT Professionals at their workplace to observe the types of tasks they typically do in a number of areas including: Supporting users, Managing Clients, Managing their Network, Managing their servers, Monitoring their environment, Managing storage and backup, Managing their Printers and Print Servers, and Managing the security of their IT Environment.
Their goal is to create a better model of customers from the perspective of the work they do and the goals they are trying to achieve; the ‘Customer Model’. This model will then be used to set user specific goals with regard to product deliverables for teams across Windows Server product line, and validate features against real world scenarios.
This research will contribute to all Windows Server Product development by understanding how to better support the way organizations think about their work and perform their work with the tools they have today
These efforts will also unify its management tools by providing insight in to the way IT Professionals integrate tasks now or would like to better integrate tasks and help identify how to make IT Management tools work more effectively to help IT Professionals be more productive
This is a unique opportunity to help identify opportunities to innovate products to better support work IT Management practice. All participants selected for this research will also receive a retail software selection as a gratuity.
For more information contact Eric Clausen (ericc@microsoft.com) for details.